Advisory Board Member Profile 2018
Heather Lozano
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Visa, Inc
Product Manager Reporting Areas of Expertise
Driving Innovation with Big Data
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Community builder with demonstrated understanding of project management methodologies, customer service, and issue management. Key strengths include adaptability, organization, and reasoning skills. Recognized for creating repeatable processes, identifying / mitigating risks before they become customer impacting issues, and fostering a trusting work environment.
Specialties: Quality tools, forecasting and scheduling, project budget management, database creation and management, project management, training and facilitation, customer satisfaction analysis, strategic planning, oral and written communication, user documentation, presentation to small and large groups, event planning, concept design and implementation, PMP Certified, Certified ScrumMaster. I will make your vision come to life! |