Rutgers Big Data Certificate Program

Advisory Board Member Profile 2018

Nicole Dave

Certent, Inc.
Director, Customer Success Operations
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Areas of Expertise
Reducing Risk Through Big Data, Driving Innovation with Big Data, Implementation Issues with Big Data
Nicole Dave has a passion for understanding what's really going on. During the past 15 years, Nicole has managed a variety of services teams at technology companies and realized that as companies grow, employees become more separated from customers. That's where data analytics come in to play. Currently working at Certent Inc. as a Director of Customer Success Operations, Nicole test her company's assumptions about customer sentiment and behavior.

She is responsible for the team that deploys technologies and analytics focused on system usage and customer insights. Nicole is charged with maximizing revenue by increasing value to customers and identifying up-sell opportunities.

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LOCATIONS

New Brunswick, New Jersey
San Francisco Location, California
Online or on-site at your location

Contact us

Lisa Doehring
Program Manager
ldoering@cx.rutgers.edu
415 343 0264

BIGDAta@RUTGERS

The Big Data Certificate Program at Rutgers University is offered in connection with the Rutgers Center for Innovation Education and the Rutgers Professional Science Master's Degree.

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