Advisory Board Member Profile 2017
SunGard Availability Services
Director of User Experience for Product Development
Areas of Expertise
Big Data Strategy;Big Data & Marketing;Driving Innovation with Big Data;Implementation Issues with Big Data
I have continued to be an innovative User Experience Professional, Product Marketer, User Interface Designer, Creative Director, Software Strategy Advisor and Entrepreneur for over 20 years. With experience in the entire cycle of website and application research, design and development, I have proven success in UX leadership and branding implementations for corporate clients such as Honda, SunGard, PPL, McKinsey & Co., Western Union, GSK, and many others. I have extensive knowledge of codifying UX methodology as well as developing, managing and mentoring user experience teams within large organizations and Agile software teams. In 2004 I joined the leadership team of a Philadelphia based software consultancy startup and within a year I established an Enterprise UX practice and broadly grew our client base with over 1 million in revenue within the first 9 months. As a Principal, I steered this company thru success and successfully guided them in the development of new products and solutions within the entire product lifecycle. Within 3 years this continued success helped us promote the startup nationally, and we were acquired for 12 million by a leading international software integrator. I continue to strive to find the best balance of user experience, software strategy, business requirements and technology with every challenge I encounter. As a certified Usability Analyst (CUA, CXA) with expert presentation and communication skills, I continue to take a leadership role in UX Management and Practice development at my current position.